Scheduled emptying services as an entry point for change
There are several possible entry points for improving urban sanitation in a given city. Whichever entry point is chosen, it should take account of both the short-term needs and priorities and of the broader citywide urban sanitation system. Once momentum is triggered, programme prioritisation and planning should be revisited. Scheduled emptying is a particularly valuable starting point as it engages a broad group of stakeholders, can be applied at various scales (pilot to citywide) and builds skills across diverse aspects of urban sanitation: governance, regulation, finance, behaviour change, private sector engagement and treatment.